FAQ

Our HQ is located at 12155 Cutten Rd., Houston, Texas 77066. Our hours are 9am to 12pm on Saturdays. Feel free to come and shop, test ride or pick up your online orders.

Yes! No title, license or registration is required to operate your E-Riderr. Check your local state laws to be sure.

Your E-Riderr is legal to ride in most cities in the bike lane or path. Some areas do not allow any motorized vehicles on canals or sidewalks. You need to check your local and state laws on where you can ride your scooter.

Yes. Yes. Yes. Always wear helmets when riding E-Riderrs.

Your E-Riderr has three modes: Slow (10mph), Medium (15 mph) and Fast (20+ mph).

The battery that comes with your E-Riderr will allow you to travel up to 12 miles on a single charge. If you choose to buy the extended battery, you can go 30+ miles.

6 hours to fully recharge. We suggest recharging over night.

The only difference is the types of tires. The Street has tires best for road riding. The Knobby model has off-road tires.

Returns or exchanges cannot be made on items more than 30 days from date of purchase and must be in the same condition in which it was delivered.

Shipping is simple. If you live in Texas, shipping is free. If you live in the continental U.S. we charge $450 for delivery. We typically ship within 7 to 10 days of when the order is placed.

We warranty E-Riderrs for 6 months and the battery for one year. The only parts that we don't warranty are the fenders and the tires.