Dealer FAQ's

• Street legal. Class 2E-bike
• No license, title or registration necessary
• Removable / rechargeable battery
• Battery charger included
• Three speeds (15, 20 and 28 mph)
• LED headlight
• Speedometer / Odometer / Battery Charge Level
• Horn / Phone holder
• Brake light / Rear blinkers
• Front suspension
• Front and rear hydraulic brakes
• Durable, well made frame
• Max weight capacity : 350lbs

E-Riderrs stand out from other electric scooters in the market for several compelling reasons. As an American-based company, we take pride in designing and building high-quality scooters that reflect our commitment to excellence. Our scooters are meticulously crafted to deliver an effortless, safe, and incredibly fun driving experience that's second to none.

What sets E-Riderrs apart:

1. Quality Craftsmanship: Our scooters are proudly American-made, showcasing meticulous attention to detail and superior craftsmanship that ensure durability and longevity.
2. User-Friendly: E-Riderrs are designed to be user-friendly and suitable for riders of varying skill levels, making them accessible to beginners and experienced riders alike.
3. Safety Focus: Safety is paramount, and our scooters are equipped with features like a low center of gravity, stable fat tires, LED lights, and reliable braking systems to ensure a secure ride.
4. Unrivaled Fun: E-Riderrs are engineered for excitement, delivering a thrilling and enjoyable ride experience that's bound to put a smile on your face.
5. Comprehensive Support: We offer a wide range of replacement parts to keep your E-Riderrs in peak condition, coupled with a one-year warranty that underscores our commitment to your satisfaction.

From the moment you embark on your E-Riderrs journey, you'll notice the difference – from the quality of the ride to the joy it brings. Join our community of happy riders and experience the exceptional benefits of owning an E-Riderrs scooter firsthand.

Regenerate

Absolutely! E-Riderrs offers various customization options to tailor your scooter to your preferences and needs. You can choose between two battery options: a 12-mile battery for shorter trips or a 30-mile battery for extended journeys. Additionally, we offer a variety of fender colors, allowing you to select a style that matches your taste.

For further personalization, explore our range of accessories, including rear view mirrors, rear baskets, cup holders, speaker mounts, and more. These accessories enhance your scooter's functionality and cater to your specific requirements.

With the flexibility to customize battery range, color, and accessories, E-Riderrs provides the opportunity to create a scooter that aligns perfectly with your lifestyle and preferences. Enjoy the freedom to make your E-Riderrs uniquely yours and embark on memorable journeys with a scooter that suits your style.

E-Riderrs is designed for individuals aged 28 to 50 who have a passion for the outdoors, electric vehicles, scooters, and adventure. Our target demographic encompasses those who seek an innovative and fun mode of transportation that effortlessly blends practicality with excitement. Whether you're commuting, exploring scenic routes, or simply enjoying the thrill of the ride, E-Riderrs caters to individuals who value quality, style, and a unique riding experience. If you're looking for a reliable, safe, and enjoyable way to navigate your surroundings, E-Riderrs is the perfect companion for your urban and outdoor escapades.

We've seen a strong interest in E-Riderrs from a diverse range of customers. Individuals who are environmentally conscious and appreciate the benefits of electric vehicles are drawn to our scooters. Outdoor enthusiasts who enjoy exploring scenic routes, beaches, and various terrains also find E-Riderrs to be a perfect match for their adventures. Additionally, those seeking a practical and convenient mode of transportation for commuting or leisure are equally intrigued by our scooters. Our customers span across different age groups, from 28 to 50, and share a common appreciation for quality, innovation, and the excitement that E-Riderrs bring to their lives.

The suggested retail price for E-Riderrs starts at $1699. This base price offers exceptional value for the high-quality craftsmanship, innovative features, and thrilling riding experience that our scooters provide. As you explore our website, you'll find various customization options, accessories, and battery choices that allow you to tailor your E-Riderrs to your preferences. We're dedicated to offering a competitive price point that reflects the quality and performance our scooters offer, ensuring you receive the best possible value for your investment in an E-Riderrs.

We'd be happy to provide you with detailed information about our dealer pricing and margin structures. Please reach out to us directly at sales@eriderrs.com or give us a call at (281) 433-4036. We offer a standard pricing structure for our valued dealers, and our team will be more than happy to discuss the specifics and address any inquiries you may have. Your interest in partnering with us as a dealer is greatly appreciated, and we look forward to assisting you in becoming part of the E-Riderrs family.

We take pride in providing exceptional warranty and after-sales support to our valued E-Riderrs customers. Every E-Riderrs purchase comes with a one-year warranty that covers all parts except for tires. This warranty underscores our commitment to ensuring your satisfaction and the longevity of your scooter.

Our after-sales support extends beyond the warranty period, offering a range of replacement parts that can be conveniently purchased through our website. Additionally, our growing library of support materials, including videos and guides, assist you in maintaining and caring for your E-Riderrs.

Rest assured, whether you have questions, need replacement parts, or require technical assistance, our dedicated customer support team is here to help. You can always reach out to us through email at support@e-riderrs.com or by calling (281) 433-4036. Your peace of mind and satisfaction are of paramount importance to us, and we're here to ensure that your E-Riderrs experience is nothing short of exceptional.

The warranty process for both customers and dealers is designed to ensure a seamless experience and prompt resolution. For our valued dealers, we collaborate closely to guarantee their customers' needs are met efficiently. When a customer reaches out with an issue, our team assists in diagnosing the problem and promptly provides a replacement part if needed. This approach ensures minimal disruption to your customers' riding experience.

We're also actively enhancing our online support resources on our website. This initiative empowers customers to assess and address issues on their own, offering a quick and convenient solution.

At E-Riderrs, we're committed to supporting both customers and dealers throughout the warranty process. Your satisfaction is our priority, and our dedicated team works tirelessly to ensure a smooth and satisfying experience, from diagnosis to resolution.

The estimated lead time for fulfilling dealer orders is typically between 2 and 4 weeks. This time frame ensures that we can carefully prepare and deliver your orders while maintaining the high quality standards that E-Riderrs is known for. We understand the importance of timely order fulfillment, and our team is dedicated to ensuring that your dealer orders are processed efficiently and promptly. If you have specific inquiries about lead times for your orders or require any assistance, please feel free to contact us at sales@e-riderrs.com or (281) 433-4036. We're here to assist you and provide a seamless experience as you partner with us as an E-Riderrs dealer.

For our dealers, our products are shipped in a manner that ensures their pristine condition upon arrival. E-Riderrs are delivered fully assembled and carefully secured within an enclosed motorcycle transport trailer. This approach guarantees that your customers receive their E-Riderrs in ready-to-ride condition, with no assembly required. We prioritize the quality and presentation of our products during the shipping process to uphold our commitment to delivering an exceptional experience for both you and your customers. If you have any further questions or require additional details about our shipping process, please don't hesitate to contact us at sales@e-riderrs.com or (281) 433-4036. We're here to assist you and provide comprehensive support as you partner with E-Riderrs.

Becoming an authorized E-Riderrs dealer involves meeting certain criteria that align with our values and vision. Typically, our authorized dealers have a physical retail location and operate within industries that promote outdoor fun and excitement. A strong online presence, including a website and active social media profiles, is also beneficial. We prioritize partnering with dealers who share our passion for providing exceptional customer experiences and who are genuinely excited about the unique value E-Riderrs bring to their customers.

If you're interested in becoming an authorized E-Riderrs dealer and believe your business embodies these qualities, we'd love to hear from you. Feel free to reach out to us at sales@e-riderrs.com or (281) 433-4036 to discuss the possibilities of joining our network of enthusiastic dealers who are as dedicated to E-Riderrs as we are.

We appreciate your interest in becoming an authorized E-Riderrs dealer. Our minimum order quantity for dealers is 5 E-Riderrs. This requirement helps establish a strong foundation for our partnership and ensures that you have a variety of scooters to offer your customers. Our goal is to work collaboratively to help our dealers succeed, and we aim to see each dealer selling around 5 E-Riderrs per month by the 12th month of our partnership. This commitment to growth and mutual success underscores our dedication to fostering a successful and lasting partnership with you. If you have any further inquiries or would like to explore this opportunity further, please don't hesitate to reach out to us at sales@e-riderrs.com or (281) 433-4036. We look forward to the possibility of working together.

As an authorized E-Riderrs dealer, you'll benefit from a range of marketing materials and resources designed to amplify your success. We proudly promote each of our dealers on our official website, giving you exposure to our growing customer base. Additionally, we run monthly paid campaigns on Facebook and Instagram to boost visibility for your dealership.

We understand that you may not solely rely on foot traffic to sell E-Riderrs. Instead, we take a proactive approach by driving customers to your dealership through our digital marketing efforts. Our goal is to ensure that you have the tools and support you need to effectively promote and sell E-Riderrs, and we're dedicated to working hand-in-hand to maximize your success. If you have any specific marketing needs or inquiries, please feel free to reach out to us at sales@e-riderrs.com or (281) 433-4036. We're here to collaborate and help your dealership thrive within the E-Riderrs community.

Absolutely! We're excited to collaborate with our authorized dealers on co-marketing opportunities and local event initiatives. We actively invest in co-marketing efforts by covering the costs for 1 to 4 local events per year. These events serve as excellent platforms to showcase E-Riderrs and engage with your local audience. Our successful collaborations have included participation in events such as auto shows, RV shows, boat shows, outdoor expos, hunting and fishing shows, and more.

By participating in these events together, we can effectively raise awareness about E-Riderrs within your market and create memorable interactions with potential customers. If you're interested in exploring co-marketing opportunities or have specific events in mind, please don't hesitate to contact us at sales@e-riderrs.com or (281) 433-4036. We look forward to working together to expand the reach of E-Riderrs and deliver outstanding experiences to your local community.

We appreciate your interest in becoming an authorized E-Riderrs dealer. To ensure a balanced and supportive network of dealerships, we offer territorial exclusivity within a 15-mile driving distance from your location. This arrangement ensures that you have the opportunity to serve your local community without direct competition from another E-Riderrs dealer.

We're committed to fostering strong partnerships with our dealers, and territorial exclusivity is one of the ways we uphold this commitment. This approach allows you to focus on building a successful E-Riderrs dealership within your designated area, confident in the knowledge that you have exclusivity in serving your immediate market. If you have any additional questions or would like to explore this opportunity further, please feel free to reach out to us at sales@e-riderrs.com or (281) 433-4036. We're here to provide the information you need to make an informed decision about joining our network of authorized dealers.

At E-Riderrs, we take a proactive approach to manage competition among dealers in the same region. We carefully consider the geographical placement of our dealerships to ensure a reasonable distance between them, minimizing direct competition. This thoughtful placement helps create a balanced and supportive environment for all our authorized dealers.

Additionally, we have a minimal advertised price (MAP) policy in place. This policy prevents any single dealer from undercutting others and maintains a fair pricing structure across our network. Our focus on collaboration, transparency, and shared success ensures that each dealer has the opportunity to thrive within their designated market while upholding the integrity of the E-Riderrs brand.

If you have further inquiries about how we manage competition or any other aspects of becoming an authorized E-Riderrs dealer, please don't hesitate to reach out to us at sales@e-riderrs.com or (281) 433-4036. We're here to support you in making the most of this exciting opportunity.

Absolutely, we prioritize the success of our dealers and provide comprehensive training and support to ensure your proficiency in product knowledge, technical support, and customer service. Our dealer training program equips you with the information and skills needed to confidently sell and maintain E-Riderrs. This training covers various aspects of our scooters, including their features, benefits, and technical specifications.

Moreover, we offer personalized customer service to each of our dealers. We're dedicated to addressing your inquiries promptly and ensuring that you have the resources you need to deliver an exceptional experience to your customers. Our goal is to empower you with the knowledge and tools required to represent E-Riderrs effectively and provide outstanding service within your market.

If you're interested in learning more about our dealer training program or have any additional questions, please don't hesitate to contact us at sales@e-riderrs.com or (281) 433-4036. We're here to support you every step of the way in your journey as an authorized E-Riderrs dealer.

Dealers have direct access to our dedicated support team whenever they have customer inquiries or require technical assistance. To ensure a seamless and efficient communication process, we encourage dealers to call us directly at the phone number provided above. Our team is here to promptly address your concerns, answer your questions, and provide the support you need to offer an exceptional experience to your customers.

At E-Riderrs, we value our partnership with dealers and are committed to providing reliable and accessible assistance. If you have any inquiries, technical challenges, or require customer support, please don't hesitate to reach out to us at (281) 433-4036. We're here to ensure your success and provide the necessary resources for a smooth dealership experience.

Absolutely, we greatly value the input of our dealers and welcome their feedback and suggestions as a means to continuously enhance our product and partnership. We understand that your insights and experiences contribute to our growth and improvement, and we actively encourage open communication.

We're committed to maintaining a collaborative relationship with our dealers, and your feedback helps shape the direction of our products and services. If you have any suggestions or ideas for improvements related to the E-Riderrs product line or the partnership itself, we're eager to hear from you. Feel free to share your feedback with us at any time, either by reaching out to us at sales@e-riderrs.com or through direct communication with our team. Your valuable insights play a pivotal role in our commitment to delivering the best possible experience to our dealers and customers alike.

Currently, the process for placing orders as a dealer involves direct communication with us. To initiate an order, dealers can simply call us directly at the provided contact number. Our team will be ready to assist you in selecting the desired E-Riderrs models and quantities, as well as providing any necessary information to facilitate a seamless ordering process.

We're committed to ensuring that your experience as an E-Riderrs dealer is efficient and streamlined. If you're ready to place an order or have any inquiries related to the ordering process, please feel free to reach out to us at (281) 433-4036. We're here to support you in every step of your journey as an authorized E-Riderrs dealer.

We appreciate your interest in streamlining the ordering process for our authorized dealers. While we are actively working on developing a dealer portal and online purchasing system to enhance convenience and efficiency, these features are currently in the planning stage and will be introduced in the near future.

Additionally, to ensure a personalized and effective partnership experience, each dealer will have a designated representative who will manage the relationship and provide dedicated support. This representative will serve as your main point of contact, readily available to address inquiries, assist with orders, and facilitate a seamless dealership experience.

We're committed to continuously improving our dealer support and capabilities, and we're excited to introduce these enhancements to further enhance the convenience and efficiency of placing orders as an authorized E-Riderrs dealer. If you have any further questions or would like to learn more about our plans, please feel free to reach out to us at sales@e-riderrs.com or (281) 433-4036. We're here to support you every step of the way.

For dealer orders, full payment is due at the time the order is placed. However, we are actively exploring options to offer flexible payment solutions in the future. We understand the importance of accommodating larger orders and ensuring a smooth financial process for our authorized dealers.

While financing options for larger orders are currently in consideration, we're dedicated to providing you with a transparent and convenient payment experience. As we continue to enhance our offerings, we'll keep you updated on any developments related to flexible payment options and financing opportunities.

If you have specific questions about payment terms or financing options for your dealer orders, please don't hesitate to contact us at sales@e-riderrs.com or (281) 433-4036. Your satisfaction and success as an authorized E-Riderrs dealer are paramount, and we're here to support your needs.

We're committed to ensuring that our dealers have a seamless experience when it comes to returns and exchanges. If you need to initiate an exchange for any E-Riderr that has been purchased within 30 days, our process is designed to be straightforward and hassle-free. Simply reach out to us through the provided contact information, and our dedicated support team will guide you through the process and ensure that your needs are taken care of.

Your satisfaction and confidence in our products are important to us, and we're here to assist you every step of the way. If you have any specific questions about our returns and exchange policy for dealer orders, or if you're ready to initiate an exchange, please feel free to contact us at sales@e-riderrs.com or (281) 433-4036. We're here to support you in delivering the best possible experience to your customers.

At E-Riderrs, we deeply value our relationship with authorized dealers as a cornerstone of our business model. Our vision is centered around establishing a long-term, sustainable, and mutually beneficial partnership with each dealer. We view our dealers as integral partners in our journey, and your success is paramount to our mission.

Our commitment to you extends beyond the immediate horizon, as we aim to nurture and grow our partnership for the long term. We're dedicated to providing the support, resources, and collaborative environment necessary for your dealership to flourish. Together, we can continue to innovate, expand our reach, and deliver outstanding experiences to customers who are eager to embrace the E-Riderrs lifestyle.

If you have any additional questions or if there's anything specific you'd like to discuss about our long-term approach to partnering with authorized dealers, please feel free to reach out to us at sales@e-riderrs.com or (281) 433-4036. We're excited to embark on this journey together and create a future filled with success and growth.

Absolutely, we're committed to fostering growth and expansion opportunities for our dealers. As part of our future vision, we're excited to introduce additional products to our lineup that align with the E-Riderrs brand and ethos. These new offerings will not only enhance the diversity of your product offerings but also provide you with exciting avenues for business growth.

What sets our approach apart is that we value our existing dealers' partnership and dedication. As new products are introduced, our authorized dealers will have the first opportunity to bring these offerings to their market. This priority not only underscores our commitment to your success but also underscores our collaborative approach in building a dynamic and evolving product range.

If you're eager to explore the growth opportunities and potential new products within the E-Riderrs family, please feel free to reach out to us at sales@e-riderrs.com or (281) 433-4036. We're thrilled about the journey ahead and the potential for mutual success as we continue to build upon our partnership.